There can’t be many occasions in the lifetime of a business when a simple switch of supplier increases manufacturing output by more than double – and improves the quality of the finished product in the process.
But that is exactly what has happened for Watford firm Newell Windows Systems Ltd after taking the decision to change over to Liniar last year.
Operating as glass manufacturers since 1995, Newell Windows began fabricating in March 2014 and selected a long established systems house as their supplier.
“Right from the beginning we had problems with the quality,” explains Ajay Patel, owner of Newell Windows. “We were constantly checking the welds and scrutinising each frame to pass our strict quality controls.”
“At the time we were producing approximately twelve frames a day, with me having to roll up my sleeves and muck in on the production line.”
Although not looking to change their systems house at the time. Jas Lalli, Production Manager at Newell Windows, soon convinced Ajay to talk to Liniar – and he quickly changed his mind.
“I really liked the product and the quality so I made the choice to move to Liniar; it was the best decision I’ve ever made!”
In August 2014, the move began and, much to the delight of Ajay, everything went like clockwork.
“The switchover went incredibly smoothly and very straight forward. We received great support from all concerned, it was very easy all round.”
“Once we were up-and-running we soon advanced from producing twelve to 20-25 completed frames a day! This is with exactly the same staff levels as before and without me having to get involved on the factory floor.”
“And not only is it much quicker to fabricate, the quality is so much better and the welds are fantastic – we no longer have to spend so much time on quality checks.”