Nationwide company aligns with industry-leading systems company
Established in 1977, DGS Group PLC is a manufacturer and distributor to all sectors of the fenestration industry, covering sealed unit consumables, window and door hardware and fitting materials.
Featuring quality and exclusive product ranges, such as their Elite Door and Window hardware range, DGS is one of the largest British Manufacturers of Friction Stays and Restrictors. The company stocks and delivers over 13,000 other product lines – including the full Liniar roofline and rainwater range.
At the 2019 FIT Show, DGS Managing Director David Aucott was presented with a Liniar Approved certificate by Liniar’s Business Development Director Tony Basile.
What made this presentation stand out from the rest? Since the implementation of the Liniar Approved programme, only fabricators who’ve met strict fabrication guidelines of Liniar’s windows and doors were awarded Liniar Approved status. This was the first time a stockist achieved the status – and it was something to celebrate.
DGS has 11 strategically located branches – all with trade counters – throughout the UK and Ireland. Nationwide delivery is made using its own fleet of vehicles and drivers which in turn allows DGS Group to react quickly to order changes, provide the utmost in customer service excellence and maintain high-quality on time, in full delivery status.
We asked DGS’ David Aucott about the switch to Liniar three years ago, why they switched and what impacts switching to Liniar has had on his business:
Liniar roofline is a competitive and quality range – and we’re delighted our Group was the first to be and official Liniar Approved stockist! Despite a difficult year for the industry, all of our UK branches have seen sales growth as a result – and with even more new Liniar products being developed, we look forward to this continuing into 2020 and beyond.
“We took the decision to switch to Liniar as the high-quality and customer service excellence of the company aligned with our own. The fitter and fabricator-friendly products and the comprehensive support makes it so much easier for us to deliver our own commitment to customer service excellence.
“The Liniar roofline range is made with installers in mind – the replacement fascia boards are 4mm thicker than most others on the market and all boards include cutting marks on the protective tape, making installers’ lives easier. With product guarantees, consistent quality and proven customer service, Liniar is the ideal choice for the DGS Group Network.
You can find your nearest Liniar Approved Stockist for windows, doors, conservatories, outdoor products, roofline and rainwater at www.liniar.co.uk/stockists.
Liniar designs and tests products, extrudes the PVCu profiles and delivers them to independent specialist manufacturers and resellers all over the UK. You can find your nearest with a simple postcode search.
It’s easy to get in touch with Liniar. Fill in a quick form and your enquiry will be directed to the correct department. Note our office hours are Monday-Friday, 8:30am to 5pm and we endeavour to respond within 24 hours.